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1.Renew your Sentrilock card on the card reader.
2.Open the key compartment of the lockbox
3.Renew your Sentrilock card on the card reader a 2nd time. This will link the lockbox to your account. The serial number of the lockbox will now be available at the "My lockboxes" tab.
If you have any trouble activating the lockbox please call Sentrilock support at 1-877-736-8745